Safety Center
Aapki safety hamari top priority hai. Jaaniye Terwase har interaction ko safe, platonic aur consent-first kaise rakhta hai.
100% Platonic, Consent-First Platform
Terwase is strictly a platonic emotional wellness platform — not a dating or matrimonial service. All partners are background verified and trained in our Code of Conduct.
Identity Verification (KYC)
Government ID verification (Aadhaar, PAN, or Driving License) is mandatory for all users before their first booking. All Terwase partners undergo background verification before approval.
Sign up and verify your identity →Public Venues Only
In-person meetups should always happen at public, well-lit venues — cafés, restaurants, malls, or parks. Never share private addresses until trust is established.
Secure Payments
All payments are processed securely through Razorpay. Never pay partners directly outside the platform — this protects you and enables refunds if needed.
24×7 Support
Our support team is available around the clock via email and phone. Report any concern immediately — we respond within 24 hours.
Emergency Helplines
If you ever feel unsafe during or after a session, contact these helplines immediately:
Report a Concern
If you experience harassment, a no-show, inappropriate behaviour, or any violation of our Code of Conduct, report it immediately. All reports are reviewed within 24 hours.
- Go to your booking details in My Bookings and note the booking ID
- Email safety@terwase.in with details, screenshots, or evidence
- Or contact us via Contact Form or phone support
IT Rules 2021 Compliance
Terwase complies with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.